The world has recently witnessed rapid changes and developments in all economic, social, technological, and educational fields. These changes have been reflected in the nature of administrative work in organizations and educational institutions, requiring them to strive to compete at the local, regional, and international levels to maintain their position. This, in turn, has led to the emergence of the Total Quality Management approach in institutions, which focuses on changing employees' perspectives on the nature of work, its mastery, and its enhancement, in pursuit of achieving quality in all stages and processes to reach outcomes characterized by excellence and high quality. The world has recently witnessed rapid changes and developments in all economic, social, technological, and educational fields, and these changes have been reflected in the nature of administrative work in organizations and educational institutions.