This seven-chapter book addresses the conceptual aspect of quality management, from the monitoring stage to the assurance stage. It covers the importance of quality management, its objectives, elements, application methods, implementation stages, and obstacles, as well as organization. The book also discusses the principles of total quality management from policy formulation to building an organizational structure, the alignment of quality with the Islamic perspective, references to total quality management certificates and awards, and a set of applications for total quality management specific to education.

• Publishing House: Dar Osama for Publishing & Distribution
• Author: Dr. Amir Omar Hasanein Saleh
• ISBN: 9789957225582
• Number of Pages: 208
• Year of Publication: 2014
• Cover Type: Hardcover