In his book, Dan Heath focuses on the idea that all systems—whether at work or in daily life—are designed to achieve the results you currently get. To bring about real change, the system itself must be modified, not just by increasing effort.

He relies on a two-step framework:

• Identifying leverage points: These are the places where a small effort can have a significant impact.
• Reallocating resources: Instead of draining time or energy on tasks with little effect, we redirect them to perform steps with the maximum impact.

The book is rich with real-world examples, such as fast-food restaurants that improved their ordering systems, hospitals, and more, illustrating what a small point of influence can do within a larger system.

• Author: Dan Heath
• Product Code: 9789923126707
• Weight: 550 grams
• Dimensions: 22 cm * 15 cm
• Number of Pages: 290
• Year of Publication: 2025