This book presents a scholarly exploration of the theoretical aspects of operations management. It aims to establish a new understanding of the field, advocating for the transition of the production function from a technical and operational focus to a strategic one. The text begins by discussing the origins, modernity, and contemporary relevance of operations management science. Its chapters cover operations management as a concept, strategic service thinking, and total quality management, before moving on to operational aspects such as decision-making, product and operational design, forecasting, capacity, scheduling, and inventory. The book concludes with a discussion on specialized knowledge.

• ISBN: 9789957160456
• Weight: 0.800 kg
• Dimensions: 17×24 cm
• Paper: White
• Pages: 376
• Year of Publication: 2010
• Binding: Hardcover