For nearly two decades, the world has witnessed the emergence of an influential force reshaping economic and management systems, necessitating fundamental changes in the organizational strategies of various institutions. The most significant of these forces include globalization, technological development, the information revolution, increased competition, changing customer demands, and shifts in economic and political structures. Under the pressure of these variables and transformations, contemporary management has realized the need to develop its methods and update its products and services to satisfy and retain customers, confront competitive forces, and be more flexible, adaptable, and responsive to ensure its continuity.

This has been accompanied by the emergence of numerous approaches aimed at developing and improving administrative performance, leading to the new management boom known as 'knowledge management'. Knowledge has taken center stage, viewed as the foundation for creating wealth and generating power, disrupting the old theory of production factors. Today, knowledge has become more important than capital, land, and labor.

For nearly two decades, the world has witnessed the emergence of an influential force reshaping economic and management systems, necessitating fundamental changes in the organizational strategies of various institutions. The most significant of these forces include globalization, technological development, the information revolution, increased competition, changing customer demands, and shifts in economic and political structures.