The ease of concluding contracts over the internet has led to an increase in electronic agreements, which in turn has generated a massive rise in disputes between contracting parties. This is caused by the physical absence of the parties at the moment of contract formation, the subjection of the dispute to different judicial jurisdictions, and conflicts over the applicable law. This has prompted researchers and stakeholders to find more suitable methods for resolving electronic disputes, while ensuring security and confidentiality to protect the rights of the disputants through mechanisms similar to the electronic means by which the contract was made.

Electronic dispute resolution refers to non-judicial means of hearing and settling disputes through computer networks. This term (ODR) covers all disputes, whether they occurred online (online dispute) and/or traditional, non-electronic disputes (offline dispute), as these methods aim to resolve the conflict regardless of the mechanism through which it arose.

Numerous local and international legislations have been enacted concerning alternative electronic dispute resolution methods, including the German Code, Italian Law, and Spanish Law.

• ISBN: 9789957163839
• Weight: 0.450 kg
• Dimensions: 17×24 cm
• Paper: White
• Pages: 160
• Year of Publication: 2010
• Binding: Hardcover