Support Policy

ICN Support Policy

At ICN, we are dedicated to providing our customers with the best online shopping experience. To achieve this, we offer technical support services throughout the week. You can reach us by phone or by submitting a support ticket.

Support is available for the following matters:

• Issues or inquiries related to your ICN account and email
• Suggestions or feedback regarding the ICN system or website improvements
• Concerns about products that do not match the specifications listed on our site
• Assistance with purchasing services or electronic payment issues
• Inquiries related to ICN's sales services and their requirements
• Complaints, feedback, and suggestions for improving our services

Please note:
ICN records calls with customers to ensure the quality of service and to maintain transparency and credibility for all parties involved.

All support is provided in accordance with ICN's general policies.